Resources for Businesses and Workers Impacted by COVID-19

Please see the links below for information about a variety of state, local and federal programs that may help businesses and employees with the potential economic impacts of COVID-19.

Updated 3/25/20

SBA Economic Injury Disaster Loans:The U.S. Small Business Administration (SBA) is offering up to $2 million in disaster assistance loans.  A disaster has been declared for Alameda County, and Alameda businesses are eligible for disaster relief funds. For additional information, please click here, or contact the SBA disaster assistance customer service center. Call 1-800-659-2955 or e-mail disastercustomerservice@sba.gov.

Technical Assistance for SBA Loan Applications: There are two local organizations which can provide you with technical support in filling out SBA Economic Injury Disaster Loan applications:

  • EAST Bay Score offers business counselling services, including help to businesses applying, or considering applying, for a loan from the SBA Disaster Assistance Loan program.  Temporarily, because of COVID-19, all counseling sessions by East Bay SCORE will be conducted by telephone, video or email, rather than face-to-face. East Bay Score is open Monday through Friday, 9:30am to 2:30pm, and can be reached at 510-273-6611 or info@eastbayscore.orgPlease click here for more information.
  • The Alameda SBDC provides one-on-one counselling for small businesses, and a wealth of information about resources and programs, including assistance with the SBA Disaster Assistance Loan Program.  Please click here for more information.

The ABCs of SBA Economic Injury Disaster Loans Webinar: On March 25, the City of Alameda hosted Corey Williams from the Small Business Administration to share information and answer questions about the Economic Injury Disaster Loan program.  A complete recording of the webinar is available to watch below.

Paid Sick Leave: Please click here for information on the use of Paid Sick Leave related to COVID-19.  Note that paid sick leave may be used for illness, treatment, and preventative care (i.e. self-quarantine).

Sick or Quarantined Workers: Sick or quarantined workers may be eligible to file for State Disability Insurance, with benefits ranging from 60-70 percent of wages (depending on income) and from $50-$1,300 a week. Please click here for more information.

Caregivers: Workers caring for an ill or quarantined family member may be able to file for up to six weeks of Paid Family Leave. Benefit amounts are approximately 60-70 percent of wages (depending on income) and range from $50-$1,300 a week.  Please click here for more information.

Reduced Hours or Layoffs: Workers whose hours have been reduced or who have been laid off due to COVID-19 may be able to file for Unemployment Insurance (UI). UI provides partial wage replacement benefit payments to workers who lose their job or have their hours reduced, through no fault of their own. Please click here for more information.

School Closures: Workers who miss work to care for a child who is not ill, but home due to a school closure, may be eligible for Unemployment Insurance. This will be determined on a case-by-case basis. Please click here for more information on Unemployment Insurance, and please click here to visit the FAQ page which addresses school closures (see #11).

Complete List of Resources from CA EDD: Please click here to visit the CA Employment Development Department for a complete list of benefits and resources related to COVID-19.

FAQ on CA EDD Resources for COVID-19: Please click here for a helpful list of FAQs related to these benefits.

 

Tax Assistance: Employers may request up to a 60-day extension from the EDD to file state payroll reports and/or deposit payroll taxes without penalty or interest. A written request for extension must be received within 60 days from the original delinquent date of the payment or return.  Employers may call the EDD Taxpayer Assistance Center for more information at 1-888-745-3886.

Reduced Work Hours: Employers can apply for the Unemployment Insurance (UI) Work Sharing Program if reduced production, services, or other conditions cause them to seek an alternative to layoffs.  The Work Sharing Program helps employers and employees:

  • Minimize or eliminate the need for layoffs
  • Keep trained employees and quickly prepare when business conditions improve
  • Avoid the cost of recruiting, hiring, and training new employees
  • Receive Unemployment Insurance (UI) benefits
  • Keep their current job
  • Avoid financial hardships
  • Please click here for more information.

Potential Closure or Layoffs: Employers planning a closure or major layoffs as a result of COVID-19 can get help through the Rapid Response program. Rapid Response teams will meet with you to discuss your needs, help avert potential layoffs, and provide immediate on-site services to assist workers facing job losses. For more information, refer to the Rapid Response Services for Businesses Fact Sheet (DE 87144RRB) (PDF) or contact your local America’s Job Center of California

Alameda’s One Stop Career Center can be reached at 510-748-2208.  Please click here for more information.

    Disaster Relief Loan Guarantees: Small businesses with 1-750 employees can apply for loan guarantees to assist with disaster relief. Please click here for more information.

    Facebook Small Business Grants Program: Facebook is offering $100 million in small grants and ad credits to up to 30,000 businesses.  Please click here for more information.

    Kiva Zero-Interest Loans: Kiva offers zero-interest loans of up to $15,000 to small businesses.  Please click here for more information.

    San Francisco Foundation Grants for Non-Profits: The San Francisco Foundation will make grants of $3,000 – $25,000 to nonprofits addressing the following four issue areas: racial bias, worker protection, homelessness and renter protection/housing security, and food security. Please click here for more information

    Business Counselling:

    • EAST Bay Score offers business counselling services, including help to businesses applying, or considering applying, for a loan from the SBA Disaster Assistance Loan program.  Temporarily, because of COVID-19, all counseling sessions by East Bay SCORE will be conducted by telephone, video or email, rather than face-to-face. They are open Monday through Friday, 9:30am to 2:30pm, and can be reached at 510-273-6611 or info@eastbayscore.orgPlease click here for more information.
    • The Alameda SBDC provides one-on-one counselling for small businesses, and a wealth of information about resources and programs, including this Small Business Survival Guide. Please click here for more information.

    Tools for Remote Work: The Open for Business Hub provides a summary of tech business which are providing free tools to assist businesses with remote work.  Please click here for more information.

    Protect Your Workers: Please click here for the latest Cal/OSHA Interim Guidance on Requirements to Protect Workers from COVID-19. 

    Plan, Prepare and Respond to COVID-19Please click here for the latest CDC guidance on how to plan, prepare, and respond to COVID-19.

    During the current shelter-in-place, the City of Alameda's Planning, Building and Transportation services will continue to be available by phone, email, and on-line. In-person inspections will be available.

    • For service by email, please send your request to:  permits@alamedaca.gov.   
    • By phone, please call:
      • 510-747-6800 for building permits or information
      • 510-747-6805 for planning permits or information, or
      • 510-747-6854 if you are having problems or do not know what to do
    • If you are ready to submit an application, you may do so, online by clicking on the following link: Submit Application Online
    • Inspection procedures are unchanged. Please call the inspection line between 7:30 and 8:30 at 510-747-6830 to schedule an inspection.

    • If you would like to speak with the Department Director Andrew Thomas, call him at 510-747-6881 or email athomas@alamedaca.gov

     Please click here for more information.

     

    COVID-19 Guidance: Please click here for guidance to prevent the transmission of COVID-19 in food and beverage venues (March 16, 2020)

    Alameda Restaurants Take Out and Delivery List: The City of Alameda is maintaining a list of restaurants that are currently offering take-out and delivery services.  Please email us at econdev@alamedaca.gov to be added to the list.

    Alcoholic Beverages Allowed for Delivery and To-Go: The California Department of Alcoholic Beverage Control has issued a notice of regulatory relief allowing licensed bars and restaurants to provide alcoholic beverages for pick-up or delivery under specific circumstance. Please click here for more information, including important details about eligible license types, packaging, and other requirements.

    Food Delivery Service Discounts and Deals: Several food delivery services are offering assistance to restaurants:

    Alameda Municipal Power: Alameda Municipal Power is suspending service disconnections for non-payment, effective immediately. This suspension applies to residential and commercial customers and will remain in effect until further notice.  Please click here for more information.

    PG&E: PG&E has issued a moratorium on service disconnections for non-payment, effective immediately.  Please click here for more information.

    East Bay Municipal Utility District: EBMUD wants to be sure that all customers have access to clean, safe water. If your water has been shut off due to non-payment, please call EBMUD Customer Service during business hours (8 a.m. to 4:30 p.m. Monday through Friday) at 1-866-403-2683 to make arrangements to restore service.

    Contribute to Meals on Wheels: Alameda Meals on Wheels is an essential service that is committed to providing meals to our most vulnerable neighbors. Due to this Shelter in Place, the need for support has increased. Please click here to find out how you can help.

    Donate to the Food Bank: The Alameda Food Bank is currently limiting food donations to reduce person to person contact, and are instead encouraging donations by check and cash. You can donate online at www.alamedafoodbank.org.

    Volunteer for the Alameda Food Bank: The Food Bank is putting a drive through distribution system in place, where clients pull up in their cars and volunteers deliver a pre-packaged bag of food. They will need additional help in the weeks to come. For now, email your contact information and availability to volunteer@alamedafoodbank.org and they will be back in touch soon with next steps.