Paratransit

The City of Alameda offers a variety of transportation services beyond AC Transit, BART, San Francisco Bay ferry and East Bay Paratransit (EBP) for those who are eligible, and uses Measures BB funds, which are from a one-cent sales tax for transportation, to support the below additional transportation programs for seniors and people with disabilities: Alameda Loop Shuttle, free AC Transit bus passes and group trips.

Contact: For more information, please contact Katherine 'Kat' Kaldis, Paratransit Coordinator, Mastick Senior Center at (510) 747-7513 or CityParatransit@alamedaca.gov.

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2-1-1 is a free, non-emergency, confidential, 3-digit phone number and service that provides easy access to housing information, and critical health and human services. 2-1-1 operates 24 hours a day, 7 days a week with multi-lingual capabilities.

For further information call 211 or visit 211AlamedaCounty.org


 

Free AC Transit Bus Passes: The City's Paratransit program provides free AC Transit bus passes to:

  • Alameda residents who are 65 years old or older and meet the low-income requirement. Available on a first-come, first served basis.
  • Alameda residents who are ages 18 - 64 with a certified disability and meet the low-income requirement. Available on a first-come, first served basis.

Download the application here(PDF, 352KB) 

Contact: For more information, please contact Kat Kaldis, Paratransit Coordinator, Mastick Senior Center at (510) 747-7513 or CityParatransit@alamedaca.gov.

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Alameda Independent Mobility

The City of Alameda is excited to announce our new pilot program, AIM, Alameda for Independent Mobility. for low-income residents of the City of Alameda who are fully enrolled in East Bay Paratransit (EBP). Recognizing that EBP does not provide same day trips and medical return trips can be difficult to pre-schedule due to timing, the City of Alameda hopes the AIM program will facilitate these same-day trip needs within Alameda County.

The AIM Program will be administered by Eden I&R, Inc. They will serve as a concierge service that will arrange and monitored up to five Uber or Lyft trips per month within Alameda County. Applicants agree to use this concierge service and pay the first $4 of each ride and any charge over $25 using a credit, debit or prepaid debit card. The service will be offered Monday through Friday from 8:15 am to 5:30 pm with the understanding that a ride may not be available immediately, i.e. WAV’s (Wheelchair Accessible Vehicle) cannot be guaranteed due to Uber’s limited stock in Alameda County at this writing.

Eden I&R, Inc. is also the provider of the 2-1-1 social services help line for the City of Alameda. When a caller requests a ride, the representatives are available to offer other assistance such as finding food or healthcare resources when requested.

Applicants interested in applying for the AIM program must complete an AIM Program application and will be considered on a first-come, first-served basis, as funding allows. This program is funded by Measures BB, which is administered by the Alameda County Transportation Commission.

Download an AIM application here(PDF, 559KB)

If you have any questions regarding this program or would like to request an application, please email CityParatransit@alamedaca.gov, or call Katherine Kaldis, Paratransit Coordinator, at 510.747.7513.

Join Katherine 'Kat' Kaldis, Paratransit Coordinator and a small group of seniors to learn how to read a bus schedule, use the AC Transit app, plan your trip and improve your transit skills. Finish the training by taking a short trip on AC Transit within the city of Alameda.

Click on one of our upcoming trips to register:

October 25

November 15

December 6

 

If you are interested and want to learn more, contact:

Katherine 'Kat' Kaldis
Paratransit Coordinator
CityParatransit@alamedaca.gov
510.747.7513

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Join Katherine 'Kat' Kaldis, Paratransit Coordinator, for our Transportation 101 program to learn about the various transportation options such as East Bay Paratransit, AC Transit Clipper Card, our Free Bus Pass Program and AIM (Alameda Independent Mobility) for Mastick Senior Center members. Lots of resources available to answer your questions and help you get out and travel around Alameda and more.

Guest speakers provide information on electric vehicles, obtaining a clipper card and how to use it, safe driving and more.

To sign up for one of our workshops, click on the date of your choice to register, or call 510.747.7500 to sign up.

October 4 - Transportation 101 & Transit App Training

November 1 - Transportation 101

November 29 - Transportation 101

 

 

Mastick Monthly Trips

The City of Alameda financially assists with transportation expenses for the Mastick Senior Center monthly trip program. Travel destinations may include various Bay Area locations (i.e. San Francisco, Livermore, etc.). Sign up is on a first come, first served basis.

Eligibility requirements: Must be 50 years of age or older and a member of the Mastick Senior Center
Cost: Trip fees range from $45 to $75, depending on trip amenities or class registration fees.
Contact: Please contact Mastick Senior Center at 510.747.7500 for more information.

Leisure Club

The City of Alameda provides a van to pick up and return members of the Alameda Recreation & Park Department Leisure Club, a social recreation program offered twice a month for adults, 18 years or older, with developmental disabilities.

Eligibility requirements: Must be 18 years or older, with special needs.
Cost: Free.
Contact: Please contact the Alameda Recreation & Park Department at 510.747.7529 for more information.

Crown Memorial Beach - Annual Skilled Nursing Facility Picnic

The City of Alameda subsidizes a portion of the transportation expense to Crown Memorial Beach for the Annual Skilled Nursing Facility Picnic.

Eligibility requirements: Must be a resident of a skilled nursing facility.
Cost: Free.
Contact: Please contact your nursing home for more information.

 

Do sight, mobility or health issues make it hard to go to the doctor or get groceries?

Need guidance, a steady arm or basic help at your destination?

You may qualify for assistance with our "door-through-door transportation services."

LIFE ElderCare provides trained, screened volunteer and paid drivers help you from your homes, assist as needed with shopping and appointments, and accompany you safely back into your home afterwards. 

To get started call 510-894-0370, or email rides@LifeElderCare.org 

LIFE ElderCare web site

LIFE ElderCare Mission Statement:

LIFE ElderCare’s mission is to empower the aging to live with independence AND interdependence by nourishing mind, body and spirit.

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Easy-Does-It-Logo.jpg Emergency Wheelchair Services now provided by Easy Does It!

If your wheelchair, scooter or other mobility device breaks down while you are out and about in the cities of Alameda, Albany, Berkeley, Castro Valley, Emeryville, Hayward, Oakland, San Leandro or San Lorenzo, call Easy Does It's urgent dispatch at 510.704.2111.

The dispatch will connect you with a technician who will attempt to troubleshoot the problem over the phone. If the issue cannot be resolved, the technician will meet you at your location, attempt minor on-site repairs, and if still needed, get you home safely.  The Fast Accessible Safe Transportation and Emergency Repair (FASTER)  service is available from 10 AM to 6 PM, Monday through Friday, and is funded by Measures B & BB through the Alameda County Transportation Commission.  For more information, please click here.

ATTENTION - Effective July 1, 2022 the Alameda Loop Shuttle is no longer be in service.

If you are interested in learning more about the AC Transit Bus Free Pass Program or learning about what other transportation programs are available, contact Katherine 'Kat' Kaldis, Paratransit Coordinator, Mastick Senior Center at 510.747.7513 or email CItyParatransit@alamedaca.gov

Providing transportation is one way of ensuring independence to seniors and people with disabilities