Paratransit

The City of Alameda is excited to announce our new pilot program, AIM, Alameda for Independent Mobility. for low-income residents of the City of Alameda who are fully enrolled in East Bay Paratransit (EBP). Recognizing that EBP does not provide same day trips and medical return trips can be difficult to pre-schedule due to timing, the City of Alameda hopes the AIM program will facilitate these same-day trip needs within Alameda County.

The AIM Program will be administered by Eden I&R, Inc. Serving as a concierge service they will arrange and monitored up to five Uber or Lyft trips per month within Alameda County. Applicants agree to use this concierge service and pay the first $4 of each ride and any charge over $25 using a credit, debit or prepaid debit card. The service will be offered Monday through Friday from 8:15 am to 5:30 pm with the understanding that a ride may not be available immediately, i.e. WAV’s (Wheelchair Accessible Vehicle) cannot be guaranteed due to Uber’s limited stock in Alameda County at this writing. This service can be used for any same day medical trips, rides for shopping or errands, to go to a movie or visit a friend. 

Eden I&R, Inc. is also the provider of the 2-1-1 social services help line for the City of Alameda. When a caller requests a ride, the representatives are available to offer other assistance such as finding food or healthcare resources when requested.

Applicants interested in applying for the AIM program must complete an AIM Program application and will be considered on a first-come, first-served basis, as funding allows. This program is funded by Measures BB, which is administered by the Alameda County Transportation Commission.

Download an AIM application(PDF, 559KB)

中文申請(PDF, 800KB)

If you have any questions regarding this program or would like to request an application, please email CityParatransit@alamedaca.gov, or call Katherine Kaldis, Paratransit Coordinator, at 510.747.7513.

Free AC Transit Bus Passes: The City's Paratransit program provides free AC Transit bus passes to:

• Alameda residents who are 65 years old or older and meet the low-income requirement. Available on a first-come, first served basis.
• Alameda residents who are ages 18 - 64 with a certified disability and meet the low-income requirement. Available on a first-come, first served basis.

Pass holders over the age of 50, are required to maintain a Mastick Senior Center membership which is free and must renewed annually in July.

To sign up for a free AC Transit Bus Pass fill out the application and provide proof of residency. Valid proof of residency is a valid ID with your name and current address, or a utility bill with your name and current address. If you do not have one of these and live in Alameda, please contact the Paratransit Coordinator directly. This pass is available ONLY to residents of the City of Alameda.

Download the application here(PDF, 553KB)

中文申請(PDF, 532KB)

Contact: For more information, please contact Kat Kaldis, Paratransit Coordinator, Mastick Senior Center at (510) 747-7513 or CityParatransit@alamedaca.gov.

Join Katherine 'Kat' Kaldis, Paratransit Coordinator and a small group of seniors to learn how to read a bus schedule, use the AC Transit app, plan your trip and improve your transit skills. Finish the training by taking a short trip on AC Transit within the city of Alameda.

Click on one of our upcoming trips to register or call 510.747.7500: 

November 7

December 14

If you are interested and want to learn more, contact:

Katherine 'Kat' Kaldis
Paratransit Coordinator
CityParatransit@alamedaca.gov
510.747.7513

Mastick Monthly Trips

The City of Alameda financially assists with transportation expenses for the Mastick Senior Center monthly trip program. Travel destinations may include various Bay Area locations (i.e. San Francisco, Livermore, etc.). Sign up is on a first come, first served basis.

Eligibility requirements: Must be 50 years of age or older and a member of the Mastick Senior Center
Cost: Trip fees range from $45 to $75, depending on trip amenities or class registration fees.
Contact: Please contact Mastick Senior Center at 510.747.7500 for more information.

Leisure Club

The City of Alameda provides a van to pick up and return members of the Alameda Recreation & Park Department Leisure Club, a social recreation program offered twice a month for adults, 18 years or older, with developmental disabilities.

Eligibility requirements: Must be 18 years or older, with special needs.
Cost: Free.
Contact: Please contact the Alameda Recreation & Park Department at 510.747.7529 for more information.

Emergency Wheelchair Services now provided by Easy Does It!

If your wheelchair, scooter or other mobility device breaks down while you are out and about in the cities of Alameda, Albany, Berkeley, Castro Valley, Emeryville, Hayward, Oakland, San Leandro or San Lorenzo, call Easy Does It's urgent dispatch at 510.704.2111.

The dispatch will connect you with a technician who will attempt to troubleshoot the problem over the phone. If the issue cannot be resolved, the technician will meet you at your location, attempt minor on-site repairs, and if still needed, get you home safely.  The Fast Accessible Safe Transportation and Emergency Repair (FASTER)  service is available from 10 AM to 6 PM, Monday through Friday, and is funded by Measures B & BB through the Alameda County Transportation Commission.  For more information, please click here.