Paratransit

The City of Alameda offers a variety of transportation services beyond AC Transit, BART, San Francisco Bay ferry and East Bay Paratransit (EBP) for those who are eligible, and uses Measures B/BB funds, which are from a one-cent sales tax for transportation, to support the below additional transportation programs for seniors and people with disabilities: Alameda Loop Shuttle, free AC Transit bus passes and group trips.

As of January 28, 2020, the City of Alameda terminated the Premium Taxi and Medical Return Trip Improvement Program (MRTIP) because the transportation vendor was unable to comply with the terms of the contract.  Furthermore, over the last several years, the taxi program level of service and reliability have continued to decrease while the costs of City subsidies have increased, resulting in higher per-ride costs.  The City will refund unexpired Taxi vouchers on Tuesdays and Thursdays between 9:00 a.m. and 12:00 or by appointment.

2-1-1 is a free, non-emergency, confidential, 3-digit phone number and service that provides easy access to housing information, and critical health and human services. 2-1-1 operates 24 hours a day, 7 days a week with multi-lingual capabilities. For further information call 211 or visit www.211alamedacounty.org

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Free AC Transit Bus Passes: The City's Paratransit program provides free AC Transit bus passes to:

Mastick Senior Center members (NEW!): Alameda residents who are 65 years old or older and meet the low-income requirements - available on a first-come, first served basis.

Alameda Housing Authority residents at: Anne B. Diament, which started in 2019, and Independence Plaza, which is expected to begin in summer 2020.

Alameda Point Collaborative residents: who are seniors or people with disabilities and who meet the low-income requirements, which began in 2017.

Contact: For more information, please contact Mastick Senior Center at (510) 747-7513 or vwilliams@alamedaca.gov or come to the transportation office hours at Mastick Senior Center on Tuesdays, Wednesday and Thursdays from 9 a.m. to 3 p.m.

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LIFE ElderCare services are temporarily suspended due to the covid-19 pandemic. 

Do sight, mobility or health issues make it hard to go to the doctor or get groceries?

Need guidance, a steady arm or basic help at your destination?

You may qualify for assistance with our "door-through-door transportation services."

Trained, screened drivers help you from your homes, assist as needed with shopping and appointments, and accompany you safely back into your home afterwards. 

To get started call 510-894-0370, or email rides@LifeElderCare.org 

LIFE ElderCare web site

Covid-19 Alert!

During Covid-19, LIFE ElderCare can provide free deliveries of groceries from food banks to you, as well as other support.  Call 510-856-9010 for a delivery or sign up at TriCityAtRisk.com  

LIFE ElderCare Mission Statement:

LIFE ElderCare’s mission is to empower the aging to live with independence AND interdependence by nourishing mind, body and spirit.

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Group Trips are temporarily suspended due to the covid-19 pandemic. 

Mastick Monthly Trips

The City of Alameda financially assists with transportation expenses for the Mastick Senior Center monthly trip program. Travel destinations may include various Bay Area locations (i.e. San Francisco, Livermore, etc.). Sign up is on a first come, first served basis.

Eligibility requirements: Must be 50 years of age or older.

Cost: Trip fees range from $45 to $75, depending on trip amenities or class registration fees.
Contact: Please contact Mastick Senior Center at (510) 747-7506 for more information.

Leisure Club

The City of Alameda provides a van to pick up and return members of the Alameda Recreation & Park Department Leisure Club, a social recreation program offered twice a month for adults, 18 years or older, with developmental disabilities.

Eligibility requirements: Must be 18 years or older, with special needs.
Cost: Free.
Contact: Please contact the Alameda Recreation & Park Department at (510) 747-7529 for more information.

Crown Memorial Beach - Annual Skilled Nursing Facility Picnic

The City of Alameda subsidizes a portion of the transportation expense to Crown Memorial Beach for the Annual Skilled Nursing Facility Picnic.

Eligibility requirements: Must be a resident of a skilled nursing facility.
Cost: Free.
Contact: Please contact your nursing home for more information.

 

Emergency Wheelchair Services now provided by Easy Does It!

If your wheelchair, scooter or other mobility device breaks down while you are out and about in the cities of Alameda, Albany, Berkeley, Castro Valley, Emeryville, Hayward, Oakland, San Leandro or San Lorenzo, call Easy Does It at 510-704-2111.

The dispatch will connect you with a technician who will attempt to troubleshoot the problem over the phone. If the issue cannot be resolved, the technician will meet you at your location, attempt minor on-site repairs, and if still needed, get you home safely.  The Fast Accessible Safe Transportation and Emergency Repair (FASTER)  service is available from 10 AM to 6 PM, Monday through Friday, and is funded by Measures B & BB through the Alameda County Transportation Commission.  For more information, please click here.

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