RFP: Project Mgmt Svcs for Enterprise Resource Planning (ERP)

The City will acquire the Tyler Munis ERP system.  A contract with Tyler Technologies will go to City Council for approval on June 4, 2019.  The City is contracting for a Hosted Solution (SaaS).

The  purpose  of  this  RFP  is  to  solicit  proposals  from  vendors  qualified  to  provide  professional  project management and  implementation services  related  to  the  implementation  of  a  new  organization-wide Enterprise Resource Planning (ERP) system for the City of Alameda.  The chosen contractor will provide project management, consulting and technical assistance as specified herein,  together  with  such  other  related  functions  and  duties  as  directed  by  the  City.    The  City  will consider  proposals  from  individuals,  group  of  individuals,  independent  contractors,  and  businesses supplying an individual(s) to provide project management service.  The ideal contractor will have:

  • Experience  working  with Tyler Munis Financial  Management and HR & Payroll applications;  
  • Experience in California local government payroll including public safety, multiple labor groups, CalPERS and SDI;
  • Experience in the full ERP lifecycle principally in implementation;
  • Implementation project manager with experience providing professional project management and implementation services for municipal governments;
  • Solid expertise in  business  process  evaluation,  improvement  and  change  management  in  this arena.

The selected provider will have excellent operational and technical project management depth in areas of  interest  to  the  City  under  this  RFP,  and  must  be  a  highly-effective  communicator,  particularly  in  (1) translating technical concepts to non-technical audiences, and (2) persuading and leading organizations through  radical  change  management  efforts.   They  will  have  significant  experience  with  public  sector organizations,  having  worked  with  cities  both  larger  and  smaller  than  Tracy.   They will also have significant experience implementing and working with human resource and payroll applications

To download the full RFP as a PDF, please click here.(PDF, 1MB)

  1. Have target dates been determined for the start and go-lives of the phases noted in section 3.1?
    No, the dates will be agreed upon during Stage 1 of the implementation which is estimated to begin in August 2019.
  2. Has the City determined a budget for this project? If so, can it be shared?
    $2 million has been allocated to date for the ERP implementation including a Project Manager.  The City is also requesting additional funds for the ERP implementation in the 2019-2021 Biennial budget process.

  3. Does the City have a preference for contracting a local firm for this work? If so, what weight will this have in the evaluation process?
    There is a local preference guideline located at 2-62.4 of the Alameda Municipal Code which gives a 5 percent preference for local businesses.  The ordinance makes clear, however, that contracts are to be awarded based on demonstrated competence and professional qualifications necessary for satisfactory performance

  4. Will the City allocate any City staff time to project management activities and if so, how many hours per week?
    Staff hours will be allocated for implementation but not necessarily for project management. The Finance/HR/IT Directors will also be actively involved with project oversight.
  5. Will the City allocate any City staff time to change management activities and if so, how many hours per week?
    Change Management consulting is part of the services Tyler Muni will perform.  
  6. Will the City accept exceptions to its contract terms and conditions in submitted proposals?