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The City of Alameda is a charter city with a population of over 75,000 people, located in the San Francisco Bay Area. The City is mature and almost completely built out. Most of the maintenance and capital improvement program (CIP) consists of reconstruction of buildings, streets, parks, sewer, storm drainage, and shoreline improvements. The City has limited internal resources for Door and Gate maintenance requests.
The City of Alameda Public Works Department maintains approximately 76 City Owned Facilities, including City Hall and City Hall West, Alameda Free Library buildings, Recreation and Parks Buildings, Police and Fire. The Public Works Department, Facilities Management team is seeking a bidder to provide on-call Door and Gate maintenance services, including but not limited to the following in support of the daily operations and safety of these buildings.
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| The scope of work includes, but is not limited to, the following: |
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Routine and On-Call Services
- Respond to requests for service on an on-call basis, including emergency and non-emergency repairs.
- Troubleshoot, diagnose, and repair pedestrian entry doors, hollow metal doors, storefront doors, wood and fire-rated doors, and ADA-accessible doors.
- Service and maintain overhead doors, roll-up doors, sectional doors, garage doors, sliding gates, swing gates, and security grilles.
- Repair or replace door and gate hardware including hinges, closers, locks, panic bars, handles, thresholds, and weatherstripping.
- Adjust and maintain door and gate operators, tracks, rollers, springs, cables, counterbalance systems, and safety devices.
- Support ADA compliance by ensuring automatic operators, actuators, and sensors function as required.
Preventive Maintenance
- Conduct scheduled preventive maintenance of doors, gates, and operators as requested.
- Lubricate moving parts, adjust alignment, check safety devices, and test balance/tension of overhead doors.
- Perform safety and functionality checks on gate and door operators, including reversing/safety edges, photo eyes, and manual release functions.
- Document and report deficiencies, safety concerns, or code violations.
Emergency Response
- Provide 24/7 emergency response capability.
- Respond within two (2) hours of notification for emergency calls affecting health, safety, or facility operations.
- Provide temporary solutions where immediate permanent repairs are not feasible.
- Safe-Off and Temporary Support Services a) Assist City departments and contractors with safe-off or deactivation of doors and gates to allow for construction, renovation, or maintenance projects.
- Provide temporary closures, barriers, or manual operation as needed in support of City-sponsored events, community programs, or special projects.
- Coordinate reactivation and functional testing once safe-off work is complete.
- Ensure all lockout/tagout and safety procedures are followed in accordance with OSHA and industry standards.
Additional Services
- Install new doors, gates, operators, and related hardware as directed.
- Provide upgrades such as reinforced security doors, tamper-resistant hardware, and ADA-compliant automatic operators.
- Coordinate with other City contractors (e.g., security/access control integrators) when required.
- Ensure safe work practices and documentation of all activities.
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The Proposal shall be submitted in electronic format (PDF) to the City of Alameda’s Public Works general mailbox at pw@alamedaca.gov by 2 p.m. on October 21, 2025. It is the Proposer’s responsibility to clearly identify the RFP name in the email subject line “RFP for 5 Year On-Call Door and Gate Maintenance”. It is also the Proposer’s responsibility to acknowledge and respond to the automated response message from the City of Alameda so that the email is released from the City’s spam account.
The City shall not be held liable for negligence on the Proposer’s part to confirm acknowledgment or failure to respond to the automated message. The time and date on the email, as received in the City’s general mailbox, will serve as the official received date and time stamp. Please allow sufficient time to submit and acknowledge the submittal of your proposal. RFP’s with a time stamp after 2 p.m. will not be accepted. Any Proposal received prior to 2 p.m. on October 21, 2025 may be modified by written addendum or withdrawn by written request from the Proposer to the City up to the official time when all proposals are due. Section VI contains a complete list of proposal requirements.
Proposers are solely responsible for determining if any addenda have been issued. Addenda will be published on this same website.
Please direct any Project questions to Chandni Patel, Facilities Project Manager at cpatel@alamedaca.gov. Questions must be submitted by written email and received by 2 p.m. on October 06, 2025.
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Proposers shall submit ONE email containing two Portable Document Files (PDF)
File 1 - Project Pricing
File 2 - Remaining Proposal Documents
Submit Proposals to:
pw@alamedaca.gov
Subject line of email:
"RFP for 5 Year On-Call Door and Gate Maintenance"
Proposal emails must be received by 2:00 PM on Tuesday, October 21, 2025.
Late proposals will not be considered.
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