Alameda City Hall reopens July 6

Alameda City Hall and other facilities to reopen July 6 with COVID protocols in place

Starting Tuesday, July 6, 2021, in-person services at City Hall and other City facilities will be available on a limited basis, including passport applications, business licenses, and the permit center.

Since everyone is not yet vaccinated, and for the protection of employees and individuals doing business at City facilities, employees, residents, and visitors are asked to continue wearing a face-covering inside all City-operated facilities. Please do not enter City facilities if you have recently had contact with an individual diagnosed with COVID-19 or if you are experiencing symptoms related to COVID-19.

City services continued throughout the pandemic, with staff working in-person and remotely, responding to the public by email, phone, and using online portals. Reopening is a significant milestone in the fight against COVID-19, and vaccines have been critical in allowing us to meet this moment. Today, 74.8% of Alameda’s population 12 and older are fully vaccinated and 87.1% have had at least one dose. If you still need to get your vaccine or need to schedule your second dose, please visit

City Hall, 2263 Santa Clara Avenue:

  • Please use the Oak Street entrance to enter City Hall, open Monday – Thursday, 8:00 am – 6:00 pm. The Santa Clara entrance and the parking lot entrance will remain closed until further notice.
  • Passports: The City Clerk’s Office on the 3rd floor is processing passport applications by appointment only from 9:00 am – 3:00 pm. Schedule an appointment at
  • Finance Counter: The Finance Department on the 2nd floor will serve the public from 8:00 am – 5:00 pm on a first-come-first-served basis.
  • Permit Center: The Permit Center has been fully functional throughout the pandemic, serving thousands of residents and businesses online. As we move toward reopening, we encourage people to continue to access the virtual permit center this way. The physical Permit Center on the 1st floor at City Hall will be available for a limited number of daily appointments for information only. To make an appointment or to process an application, please visit

Recreation & Parks, 2226 Santa Clara Avenue:

The Alameda Recreation and Parks Department office will be open Monday – Friday, 8:30 am – 5:30 pm. Masks are not required outdoors. Registration is required for all activities, including:

  • Youth, tot, and teen camps, classes, and activities
  • Adult classes and sports
  • Aquatics programs
  • Picnic rentals
  • Athletic facility rentals
  • Starlight Movies in the Park resumed Friday, June 25 (pre-registration is not required)

Mastick Senior Center, 1155 Santa Clara Avenue:

Mastick Senior Center is open for in-person outdoor programs (Spanish, Lunch Program, Qigong, Line Dance, Table Tennis, Hawaiian Dance, Yoga, Drawing, and Painting) along with case management and transportation assistance. On July 14, reservation-based programming will be added, including cards/games, bocce, creative writing, sewing, and social time with limited indoor programming for the computer lab, media room, health insurance counseling, legal assistance. Senior members must make a reservation by calling 510-747-7506. There are currently no drop-in activities. 

Main Library, 1550 Oak Street:

In May 2021, the Main Library opened for limited browsing/reference/holds, and hours continue to increase. Check for current hours and services.

Public Works, 950 W. Mall Square / Maintenance Service Center, 1616 Fortmann Way:  

City Hall West and the Maintenance Service Center will be open Monday – Friday, 8:00 am – 6:00 pm. Contact 510-747-7930 to schedule an appointment prior to coming in. To submit a maintenance request, such as illegal dumping, code enforcement, or street sweeping, please visit, download the SeeClickFix app on your phone, or call 510-747-7900.

Animal Shelter at 1590 Fortmann Way / Animal Control:

Animal adoptions are by appointment only. View adoptable animals and complete an online adoption form at The Friends of the Alameda Animal Shelter (FAAS) facility is open 7 days a week from 11:00 am – 5:00 pm for services including lost pets, strays, surrenders, and licensing. For animal control, call the non-emergency line at 510-337-8340.

No matter what you are looking for, we look forward to serving you in person! Additional information and contact information is on our website at Phase 2 of our reopening in the fall will include increased appointments, weddings, the reopening of branch libraries, facility rentals (including the O’Club and recreation centers), and in-person City meetings.