Alameda Connect

AIM- Alameda Independent Mobility  

The City of Alameda is excited to offer transportation services through the AIM, Alameda Independent Mobility, program. AIM is for residents of the City of Alameda who are 70+ years old, or, 18+ years old and East Bay Paratransit Certified. Recognizing that EBP does not provide same day trips and medical return trips can be difficult to pre-schedule due to timing, the AIM program can help facilitate these same-day trip needs.

The AIM Program serves as a concierge service using Eden I&R, Inc as a call center. Eden I&R will arrange and monitored up to six Uber or Lyft trips per month within Alameda County. Applicants agree to use this concierge service and pay the first $4 of each ride and any charge over $25 using a credit, debit or prepaid debit card. 

New AIM Service Hours as of July 1, 2025:

Monday through Friday from 8:15 am to 5:30 pm

WAV’s (Wheelchair Accessible Vehicle) cannot be guaranteed due to Uber’s limited stock in Alameda County at this time. AIM service can be used for any same day medical trips, rides for shopping or errands, to go to a movie and any leisure activity. 

Eden I&R, Inc. is also the provider of the 2-1-1 social services help line for the City of Alameda. When a caller requests a ride, the representatives are available to offer other assistance such as finding food or healthcare resources when requested.

Applicants interested in applying for the AIM program must complete an AIM Program application and will be considered on a first-come, first-served basis, as funding allows. This program is funded by Measures BB, which is administered by the Alameda County Transportation Commission.

Download an AIM application HERE(PDF, 378KB)

在此下載中文版 AIM 申請表(PDF, 1MB)

Descargue la aplicación AIM aquí
(PDF, 384KB)

If you have any questions regarding this program or would like to request an application, please email CityParatransit@alamedaca.gov, or call 510.747.7513.

This program is full and we are currently not accepting applications. 

Free AC Transit Bus Passes: The City's Paratransit program provides free AC Transit bus passes to:

• Alameda residents who are 65 years old or older and meet the low-income requirement. Available on a first-come, first served basis.
• Alameda residents who are ages 18 - 64 with a certified disability and meet the low-income requirement. Proof of disability required. Available on a first-come, first served basis.

Pass holders over the age of 50 are required to maintain a Mastick Senior Center membership, which is free, and must be renewed annually in July.

We are currently not accepting applications. 

To join the waitlist when it re-opens, you will need to complete an application and provide proof of residency, age and income. Applicants will be considered on a first-come, first-serve basis, as funding allows. This program is funded by Measure BB, which is administered by the Alameda County Transportation Commission.

Proof of age and residency is a valid photo ID with your name, birthday and current address along with a utility bill with your name and current address. You will also need to provide proof of income as this program is reserved for low income, City of Alameda residents. If you do not have one of these and live in Alameda, please contact the Paratransit Coordinator directly. This pass is available ONLY to residents of the City of Alameda.

Applications will become available when the program resumes. 

Contact: For more information, please contact the Paratransit Coordinator at Mastick Senior Center at (510) 747-7513 or CityParatransit@alamedaca.gov.

Mastick Monthly Trips

The City of Alameda financially assists with transportation expenses for the Mastick Senior Center monthly trip program. Travel destinations may include various Bay Area locations (i.e. San Francisco, Livermore, etc.). Sign up is on a first come, first served basis.

Eligibility requirements: Must be 50 years of age or older and a member of the Mastick Senior Center
Cost: Trip fees range from $45 to $75, depending on trip amenities or class registration fees.
Contact: Please contact Mastick Senior Center at 510.747.7500 for more information.

Leisure Club

The City of Alameda provides a van to pick up and return members of the Alameda Recreation & Park Department Leisure Club, a social recreation program offered twice a month for adults, 18 years or older, with disabilities.

Eligibility requirements: Must be 18 years or older, with special needs.
Cost: Free.
Contact: Please contact the Alameda Recreation & Park Department at 510.747.7529 for more information.

Emergency Wheelchair Services now provided by Easy Does It!

If your wheelchair, scooter or other mobility device breaks down while you are out and about in the cities of Alameda, Albany, Berkeley, Castro Valley, Emeryville, Hayward, Oakland, San Leandro or San Lorenzo, call Easy Does It's urgent dispatch at 510.704.2111.

The dispatch will connect you with a technician who will attempt to troubleshoot the problem over the phone. If the issue cannot be resolved, the technician will meet you at your location, attempt minor on-site repairs, and if still needed, get you home safely.  The Fast Accessible Safe Transportation and Emergency Repair (FASTER)  service is available from 10 AM to 6 PM, Monday through Friday, and is funded by Measures B & BB through the Alameda County Transportation Commission.  For more information, please click here.

Please note that this program is not operated by the City of Alameda.