The Health Insurance Counseling and Advocacy Program (HICAP) is a volunteer-supported program that helps Medicare beneficiaries of any age make informed choices, and provides advocacy when health benefits are threatened or denied. HICAP offers individual counseling regarding Medicare billing and claim problems, Medicare supplemental insurance, prescription drugs, Medicare HMOs and other managed care options, long-term care insurance and appeals. For more information, call (510) 839-0393 or visit lashicap.org.