The City of Alameda is excited to announce our new pilot program, AIM, Alameda for Independent Mobility. for low-income residents of the City of Alameda who are fully enrolled in East Bay Paratransit (EBP). Recognizing that EBP does not provide same day trips and medical return trips can be difficult to pre-schedule due to timing, the City of Alameda hopes the AIM program will facilitate these same-day trip needs within Alameda County.
The AIM Program will be administered by Eden I&R, Inc. Serving as a concierge service they will arrange and monitored up to five Uber or Lyft trips per month within Alameda County. Applicants agree to use this concierge service and pay the first $4 of each ride and any charge over $25 using a credit, debit or prepaid debit card. The service will be offered:
Monday through Friday from 8:15 am to 5:30 pm and Saturday and Sunday from 8:00 am to 4:00 pm
A ride may not be available immediately, i.e. WAV’s (Wheelchair Accessible Vehicle) cannot be guaranteed due to Uber’s limited stock in Alameda County at this writing. This service can be used for any same day medical trips, rides for shopping or errands, to go to a movie or visit a friend.
Eden I&R, Inc. is also the provider of the 2-1-1 social services help line for the City of Alameda. When a caller requests a ride, the representatives are available to offer other assistance such as finding food or healthcare resources when requested.
Applicants interested in applying for the AIM program must complete an AIM Program application and will be considered on a first-come, first-served basis, as funding allows. This program is funded by Measures BB, which is administered by the Alameda County Transportation Commission.
Download an AIM application(PDF, 559KB)
If you have any questions regarding this program or would like to request an application, please email CityParatransit@alamedaca.gov, or call Katherine Kaldis, Paratransit Coordinator, at 510.747.7513.