Bureau of Support Services

Cap-Emmitt.jpeg Under the command of Captain Matt McMullen, the Police Department’s Bureau of Support Services is responsible for Technical Services, Administrative Services, and Investigations.

Technical Services provides the residents of Alameda an interface with the police department whether you contact us by phone, in person, via mail, email, or any social media (Facebook, Twitter, Nixle). Technical services may have your property, a copy of a crime report, or may be able to provide specific data relative to your neighborhood or work area.

Hours of Operation 

Monday - Thursday
10 a.m - 4 p.m.

Records personnel respond to requests for copies of police reports and other official documents received from private citizens, insurance companies, and public agencies.

Services

Hours of Operation 

Monday - Thursday
10 a.m - 4 p.m.

Services

The Alameda Police Department’s Property and Evidence Bureau is responsible for all items that are collected as evidence or seized property.  When property is collected or turned it, the item is inventoried and categorized using a bar-code system that is similar to those found in grocery stores.  Once collected, the item is secured and tracked until such time the item is needed for court, is returned to the rightful owner, or is destroyed. 

The Alameda Police Communications Section, better known as Dispatch, is staffed 24-hours a day and is often the first point of contact for a community member in need of emergency assistance. 

Dispatch handles all police-related calls and our computerized telephone system enables us to communicate directly with the hearing or speech impaired. The Communications Section receives approximately 185 calls for police services per day.  We also route approximately 400 calls for Fire services each month to the Alameda County Emergency Communications Center. These include calls requiring fire engines or trucks, as well as ambulance responses.

In addition to dispatching, the Communications Center make entries into state and nationwide computer systems for stolen property, missing persons, runaway juveniles, stolen cars, etc. We also maintain permanent and temporary restraining order files for people who live or work in Alameda.

If you are interested in a career as a dispatcher and would like to be notified when these positions become available, subscribe for future dispatcher opportunities. 

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Property Crimes Unit 

The Alameda Police Department’s Property Crimes Unit handles a wide range of criminal investigations involving property, such as burglary, grand theft, auto theft, arson, fraud, and high tech computer crimes.

Cases are assigned to individual officers to determine if there is sufficient evidence to lead to arrest, prosecution, and imprisonment of a suspect. The Property Crimes Unit also performs tactical analysis to identify crime patterns that can help to apprehend suspects and prevent and/or reduce crime. Alameda residents are our best eyes and ears and often help in solving these crimes.

Violent Crimes Unit

The Violent Crimes Unit is responsible for the follow-up investigations of the following crimes and/or incidents:

  • Homicides
  • Other unnatural deaths
  • Officer involved shootings 
  • Kidnappings 
  • Rapes and other felony sexual assault crimes 
  • Robberies 
  • Felony assaults, including domestic violence 
  • Missing persons 
  • Hate crimes 
  • Felony weapons violations 
  • Felony fugitives 
  • Extortion 
  • Bribery

Special Investigations Unit

The Special Investigations Unit (SIU) is the enforcement arm of the APD Investigations Division. SIU assists the Violent Crimes and Property Crimes Units with operational planning, background, surveillance, collecting intelligence, and apprehension of subjects wanted by those units. Often the unit is tasked with preparing and executing search and arrest warrants on targeted locations and suspects, and assisting with interviews and follow up investigations. Fugitive apprehension, prostitution stings, and human trafficking cases are also common. The Special Investigations Unit works to identify and arrest people who use, sell, and manufacture illegal narcotics as well as other criminal activity.

SIU is responsible for monitoring the activities of sex and arson registrants, parolees, and probationers within the City of Alameda, and maintaining relative records. If you need to register, please contact Sgt. Kevin Horikoshi for an appointment at (510)-337-8338 or khorikoshi@alamedaca.gov

Dance and massage permits are routed through SIU for review and approval. If you need to register or file for one of these permits, please contact Officer Rob Stofle at (510) 337-8365.